Every day, your employees have conversations with customers and prospects about your company and products. smartvision’s Customer relationship management (CRM) is your set of business processes and underlying applications that helps manage all your customer information, activities, and conversations. With smartvision’s  CRM, your sales, marketing, and customer service teams can understand every customer and deliver the right message or answer. By analyzing this information, you can make better decisions to close more business, reduce the cost of service, and keep every customer satisfied.
smartvision’s  is based on GPL Licensee and developed using smartvision’s  Framework to support Cloud computing and mobile version
smartvision’s  CRM Modules:

• Salesforce Automation

-          Leads
-          Opportunity
-          Products and Services Management
-          Organization and contacts Management
-          Sales Order
-          Quote
-          Invoices
 

• Marketing Automation

-          Marketing Campaigns Management
-          Email Template
-          Mass E-mails
-          Mail list
 

• Inventory Automation

-          Product Catalog
-          Purchase Order
-          Price Books
-          Vendors
 

• Support Automation

-          Online Knowledge DB
-          Support Ticket
-          Customer Support Services
-          FAQ
 

• Project Management

-          Tasks
-          Activity
-          Project milestone.
-          Status
 

• Activity Management

-          Calls
-          Meetings
-          Events
-          Calendar
-          E-mails
-          SMS Notification.
 

• Users Management

-          Roles
-          Profile
-          Users
 
·         Dashboard and reporting
-          CRM Dashboard
-          Reporting
 

• System Configuration

-          Workflow management
-          DB Backup and Restore
-          Currency Management
-          Emails Plugin